Returns & Refunds

We want you to love your Doxie Life Guide purchase. Because our apparel and merchandise are made to order especially for you, we are unable to accept returns or exchanges for incorrect size or color selections, or for a change of mind.

Damaged, defective, or incorrect items

If your order arrives damaged, has a manufacturing or printing defect, or you receive the wrong item, please contact us within 30 days of delivery at doxielifeguide@gmail.com.

Please include your order number, a brief description of the problem, and clear photos showing the issue. We will review your request and, when eligible, arrange a replacement or refund at no additional cost.

Sizing

Because each item is made to order, we cannot offer returns or exchanges when an incorrect size is ordered. Please review the size chart provided on the product page before placing your order.

Cancellations and order changes

Orders enter production shortly after they are placed. If you need to request a cancellation or change, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has entered production.

Digital products

Due to the nature of downloadable digital products, digital purchases are generally non-refundable once the files have been delivered or accessed. If you experience a technical problem with a Doxie Life Guide digital product, please contact us and we will work with you to resolve the issue.

Questions?

For questions about an order, contact us at doxielifeguide@gmail.com